Privacy Policy

Effective Date: 2026-05-26
Company: Rose Crown Business LLC
Website:https://www.rosecrownholding.com/

Rose Crown Business LLC and affiliated entities, referred to in this Privacy Policy as “Rose Crown,” “we,” “our,” or “us,” respect your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request information, use our services, or communicate with us by phone, email, text message, or other methods.

Rose Crown provides property management, real estate, acquisitions, vendor coordination, documentation, and operations support services in Northeastern Pennsylvania. Our website identifies Rose Crown Business LLC as serving Scranton, PA, and lists contact options including phone and email.  

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address or property address

  • Information submitted through website forms

  • Details related to property management, leasing, maintenance, real estate inquiries, vendor coordination, or service requests

  • Communication history with us

  • Any other information you choose to provide

We may also collect basic technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage data.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries

  • Provide property management or real estate-related services

  • Communicate with owners, tenants, vendors, prospects, applicants, or business contacts

  • Coordinate maintenance, leasing, documentation, approvals, and service requests

  • Schedule appointments or follow-ups

  • Send administrative, service-related, or transactional messages

  • Send SMS/text messages when you have provided consent

  • Maintain business records

  • Improve our website, communication, and services

  • Comply with legal, regulatory, contractual, or operational requirements

  • Protect our rights, property, users, clients, tenants, vendors, and business operations

3. SMS/Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from Rose Crown, we may send you SMS or MMS messages related to your inquiry, property, service request, appointment, leasing matter, maintenance coordination, real estate communication, or other business-related communication.

Message frequency may vary depending on your interaction with us. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. After you reply STOP, we may send a confirmation message that you have been unsubscribed. You may reply HELP for assistance.

SMS Data Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary with service providers that help us deliver text messaging services.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing or promotional purposes.

We do not sell, rent, or trade SMS consent information.

4. How We Obtain SMS Consent

We only send text messages when consent has been provided through an approved method, such as:

  • Submitting a website form with SMS consent language

  • Checking an unchecked SMS opt-in box

  • Providing written consent

  • Providing verbal consent during a business interaction

  • Initiating a text conversation with us

  • Requesting communication by text message

Consent to receive text messages is not a condition of purchasing goods or services.

5. Sharing of Personal Information

We do not sell personal information.

We may share limited personal information only when necessary for legitimate business purposes, such as:

  • With service providers who help us operate our website, communications, scheduling, property management, customer support, or business systems

  • With vendors, contractors, property owners, tenants, applicants, or service providers when necessary to provide services or coordinate work

  • With legal, regulatory, insurance, accounting, or professional advisors

  • When required by law, subpoena, court order, government request, or legal process

  • To protect rights, safety, property, business operations, or prevent fraud or misuse

Any sharing of personal information is limited to what is reasonably necessary for the purpose.

SMS opt-in data and SMS consent are excluded from the above sharing categories and will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to help the website function, improve user experience, analyze traffic, and understand how visitors use the site.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, email, text message, or electronic system can be guaranteed to be completely secure. You should avoid sending sensitive personal, financial, or confidential information through unsecured channels unless specifically requested and appropriate safeguards are in place.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including business operations, service delivery, legal compliance, recordkeeping, dispute resolution, and legitimate business needs.

SMS consent records, opt-out records, and communication logs may be retained as needed to demonstrate compliance and manage communication preferences.

9. Your Privacy Choices

You may contact us to request that we:

  • Update or correct your information

  • Remove you from certain communications

  • Stop sending text messages

  • Answer questions about how your information is used

To stop SMS messages, reply STOP at any time.

To request help, reply HELP or contact us using the information below.

10. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.

11. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before providing information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Rose Crown Business

LLC
Scranton, PA
Phone: +1 570 572 5574
Email: christian@rosecrownholding.com
Website: https://www.rosecrownholding.com/